10% off your licence. Ask whoever sent you here for their code, then enter it when you order.
Setup guide
Six steps, and the whole thing takes about ten minutes if nothing surprises you. After you buy, your own order page walks you through the licence half of this. Here is the whole thing, written out in public so you can see how much work it is before you decide.
Windows 10 or Windows 11. There is no Mac or Linux build and none is planned. Current version 11.5.4.
Step 1
The installer is for licence holders, so nothing downloads until a payment is confirmed. The moment it is, your own order page unlocks by itself: your access code appears on it, and your Start Here file downloads, with your setup steps and a download button for the app inside it.
You do not need a Device ID yet. That comes from the app after it is installed, so this is the right order even though it feels backwards.
Step 2
Windows will show a blue box that says it protected your PC. That is SmartScreen, and it appears because the installer is not code signed yet, not because anything is wrong with the file.
Click More info, then Run anyway. If you do not see More info, the window is too narrow; widen it.
Step 3
First run only. The app asks to prepare your game before anything can read what is around your character, and it writes into your game folder to do it. Close SpiritVale first: while the game is running the buttons refuse and read Close the game to install.
Partway through it asks you to start SpiritVale once and quit it fully, because the game has to run once with the new support files in place before the helper can go in. Follow what the app says on screen. It tells you which part it is on, and this is the one step people mistake for a failure.
Step 4
Open the app and go to the Account page. The first card is called Licence, and it shows a Device ID that looks like ABCDE-FGHJK-MNPQR-STVWX. Press Copy Device ID.
This is how your licence token is tied to one computer. It is derived from your hardware and your Windows install, so nothing about your game account or your identity is in it.
Step 5
Paste it into the box on your own order page. Your purchase is already verified at that point, so the Device ID is the only thing we still need.
We mint a licence token for that exact machine by hand, so it is not instant, and it appears on that same page the moment it is ready. Paste it into the Licence card, underneath the Device ID, and press Save licence. The card changes to Licensed and shows the date it runs out.
Step 6
This is the daily order, every time after the first run setup above. The in game component loads with SpiritVale, so the game needs to be running before anything can read what is around your character.
Everything is switched off when you first open it. Nothing runs until you turn it on, which means a first launch cannot surprise you.
When something looks wrong
None of these is a broken install, and all five get reported as one. Reading this first will save you an evening.
Expected, and the single most common thing mistaken for a broken install. When SpiritVale patches, the app has to rebuild what it knows about the new version before it can do anything. Leave it alone and let it finish. Closing it partway through and reopening starts the same work again from the beginning.
SmartScreen, every time, until the installer is code signed. More info, then Run anyway. We would rather tell you this in advance than have you find it alone and assume the worst.
The game has to be running first. If it is running and the app still cannot see it, say so on Discord rather than reinstalling, because a reinstall almost never fixes this one and you will have spent an hour.
Your Device ID changes with the hardware, so the old key stops matching. Send us the new one. We move your remaining time across, there is no charge, and there is no limit on how often.
They are not supposed to. Rotations, thresholds and switches save against the character, so an alt keeps its own setup and nothing overwrites anything. Swap character and its own settings follow.
You will not do this again. When the game changes, the fix reaches you without you downloading anything, which is the part a fixed term key actually buys: not a file, but somebody keeping it working while the game moves underneath it.